Metrics and Key Performance Indicators (KPIs) Module

Module Overview Video

KPIs and Metrics allow us to drive and measure success. If you can't measure it, you can't improve it!

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Learning outcomes

This module will help you to implement simple yet effective ways to measure and drive performance improvements through metrics and Key Performance Indicators (KPIs).

You will understand the difference between metrics and KPIs, when to use them and how to make them an integral part of your processes. In this way, Continuous Improvement becomes a way of work and life.

As the Lean saying goes: ‘If you can’t measure it, you can’t improve it.’

Enrol into this module to discover how to use Metrics and Key Performance Indicators to drive improvements.

The optional Certification for Skills and Knowledge assessment option will require the set-up and monitoring of Key Performance indicators and metrics.

Level of difficulty

Easy

Intermediate

Advanced

Assessment Options

Learning and Statement of Knowledge

Certification for Skills and Knowledge

How it works

The module contains a range of learning options such as video, interactive, case studies and downloadable resources, templates and tools for application of knowledge.

We recommend you progress your learning through all these resources in this order.

The Learning & Statement of Knowledge assessment option requires you to:

  1. study the course content using the video, interactive and case studies
  2. complete an examination of 20 questions and achieve 75% or higher

Once you have passed the examination satisfactorily, you will receive a downloadable Statement of Knowledge as a recognition of your understanding.

The Certification for Skills and Knowledge assessment option requires you to:

  • pass the Learning & Statement of Knowledge assessment option
  • implement a project relevant to this module
  • demonstrate your skills for all project assessment criteria

This option provides you with 1 hour of coaching and assessment support from a certified module topic expert.

Once you have passed the project assessment satisfactorily, you will receive a downloadable internationally recognised Certification for Skills and Knowledge as a recognition of your practical application.

Pre-requisites

The Statement of Knowledge assessment option is a pre-requisite of the Certification for Skills and Knowledge assessment option.

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